FAQs

Our most Frequently asked Questions

  • What areas do you serve?

    We provide moving services across Halifax, Bedford, and Dartmouth in Nova Scotia. If you’re located nearby and unsure about coverage, …

  • Are you a licensed and insured moving company?

    Yes. Heavy Haulers is fully licensed and insured to operate across Nova Scotia. All moves are covered by basic insurance, …

  • What types of moving services do you offer?

    We handle residential moves, commercial relocations, apartment moves, long-distance moves, and labor-only services for loading or unloading.

  • Do you provide packing and unpacking services?

    Yes. We offer full-service packing and unpacking using high-quality materials. You can also choose partial packing or order packing supplies …

  • How is pricing determined?

    We offer both flat-rate and hourly pricing depending on the job scope. Quotes are based on distance, size of the …

  • How far in advance should I book my move?

    Booking at least 1 to 2 weeks in advance is recommended, especially during weekends or month-end. However, we also accept …

  • Can you move large or specialty items (like pianos or safes)?

    Yes. We handle heavy and specialty items using proper equipment. Please inform us in advance so we can prepare accordingly.

  • Do you work on weekends or holidays?

    Yes. We operate 7 days a week, including holidays, subject to availability.

  • Is there a minimum number of hours for labor-only moving services?

    Yes. Labor-only services typically require a 2-hour minimum booking. Details will be provided during the estimate.

  • What happens if something is damaged during the move?

    We take every precaution to prevent damage. In case of any incident, we follow a formal claims process as per …

  • Can I reschedule my move?

    Yes. You can reschedule with reasonable notice. Please contact us as soon as possible to confirm new dates and avoid …

  • Do I need to be present during the move?

    We recommend someone be present at the origin and destination to confirm access, sign off on inventory, and provide instructions. …
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We handle the heavy lifting so you don’t have to. Let us take care of packing, loading, and transport—on your schedule and within your budget.